FAQs

ORDERS & PRODUCTS

• What types of products do you sell? We specialize in space-saving gardening solutions, including vertical garden systems, metal designer planter boxes, and home decor accessories designed to bring nature into your home.

• Do your planter boxes require assembly? Most of our planter boxes and vertical garden kits are designed for easy, tool-free assembly. Detailed instructions are included with every package.

• Are your products suitable for outdoor use? Yes! Our metal planters and vertical systems are crafted from high-quality materials treated to resist rust and withstand Australian weather conditions.

SHIPPING & DELIVERY

• Where do you ship? We currently ship to customers across Australia.

• How long will it take to get my order? Orders are typically processed within 1–3 business days. Standard delivery times range from 3–7 business days depending on your location.

RETURNS & CONTACT

• What is your return policy? We offer a return policy for items in their original condition. Please review our full Refund Policy for specific timeframes and conditions.

• How can I contact customer support? You can reach us anytime at dysummitpty@proton.me or call us at +61240708426. We are happy to help with any questions!